FAQ

**Q: What is your shipping policy?**

A: We offer discreet shipping on all our orders. Orders are processed within 1-2 business days, and delivery times vary based on location and shipping method chosen at checkout. Track your order with the link provided in your confirmation email.

**Q: Can I return or exchange a product?**

A: For hygiene reasons, we do not accept returns on used products. If you receive a defective item, please contact our customer service within 14 days of receipt for a replacement or refund.

**Q: How do I choose the right product for me?**

A: Consider what senses you want to engage. Read product descriptions, check measurements, and consider material preferences. Our customer reviews and ratings can also help guide your choice.

**Q: Is my personal information secure?**

A: Yes, we prioritize your privacy and security. Our website uses SSL encryption to protect your data, and we do not share your personal information with third parties.

**Q: How should products be cleaned and stored?**

A: Always follow manufacturer instructions. Generally, clean with warm water and mild soap, using a specific toy cleaner if possible. Store in a cool, dry place, avoiding contact with other toys to prevent material reactions.

**Q: What if I have allergies to certain materials?**

A: Always read product descriptions and labels for material information. If you have allergies to latex or certain silicones, choose products specifically labeled as hypoallergenic.

**Q: How can I track my order?**

A: Once your order is shipped, you will receive a confirmation email with a tracking number. Use this number on our website's tracking page to monitor delivery.

**Q: Do you offer products for different genders and preferences?**

A: We strive to offer a diverse range of products to suit all genders and preferences, ensuring everyone finds something that fulfills their desires.

**What payment methods do you accept?**